Questions? Check Here First! Can't Find Answer? Call us at 855-843-8566 or email

What is Bone Broth?+
What is collagen? Why is it important?+
Do I need collagen protein or bone broth if I eat healthy?+
What is the difference between meat and collagen-rich bone broth?+
What are the health benefits of bone broth and collagen protein?+
Bone broth: fleeting health food trend or ancient wisdom renaissance?+
How is LonoLife bone broth different than all other bone broths?+

Due to high demand, some of our delivery partners are experiencing delays and it may take longer than usual to fulfill your order. We are doing are best to get your order to you as quickly as possible.

Your order is important, and we are tracking it throughout the day. We will email you as soon as items in your order ships. You can also check your order status using the link provided in your confirmation email. If you have any questions or cannot locate your confirmation email with your order number, please contact our support team at 1-855-843-8566 or email us at

We appreciate your patience and thank you for your understanding. Happy holidays!

What's your shipping policy?+
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Do you ship internationally?+
How do I track my order?+
What is the estimated arrival date of my order?+
What do I do if my order is missing?+
What is your refund policy?+
Can I exchange my order?+
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