FAQ
What is Bone Broth?
Bone broth is a nutrient-dense savory stock made from simmering bones, meat, and vegetables in water for an extended period of time. The easy-to-digest liquid is packed with proteins and fiber that contribute to a number of different health benefits which have been said to improve joint health, repair collagen, nourish hair, skin & nails, while also improving digestive and immune systems.
Our Old World savory flavors will nourish both your body and your soul. For best results, make it a part of your daily healthy ritual.
DO I NEED COLLAGEN PROTEIN OR BONE BROTH IF I EAT HEALTHY?
Even if you eat a huge salad with organic greens every day and strictly limit your sugar and processed food intake, you’re most likely not consuming enough amino acids to supply your cells with what they need to encourage collagen regeneration. Moreover, even the healthiest veggies do not contain enough of the specific amino acids your body needs. Lonolife products, specifically our collagen protein and bone broths, contain a copious amount of amino acids to rebuild collagen which improves joint health, nourishes hair, skin and nails while also improving immune and digestive systems.
WHAT IS THE DIFFERENCE BETWEEN MEAT AND COLLAGEN-RICH BONE BROTH?
Eating plenty of meat, even if it’s from grass-fed cows or organic, pasture-raised chickens doesn’t provide you with enough of the specific amino acids to support the synthesis of collagen formation in your body. If that were the case, bone broth and other products with animal collagen would not be necessary.
Collagen does not come from the parts of meat you typically eat - it is naturally produced within the bones, muscles and skin themselves and becomes soluble in water when cooked over long periods of time. That slow cooking process is how we make our amazing tasting bone broths and Protein Coffee.
WHAT ARE THE HEALTH BENEFITS OF BONE BROTH AND COLLAGEN PROTEIN?
Collagen is vital for your health. Stress and aging severely deplete your levels of collagen. By consuming bone broth or collagen protein, you fortify your joints, bones, skin, hair, nails, gut lining, immune system and much more with the building blocks they need to regenerate your own collagen and age gracefully.
HOW IS LONOLIFE BONE BROTH DIFFERENT THAN ALL OTHER BONE BROTHS?
At Lonolife, we make our bone broths the old-fashioned way with the highest quality ingredients. Our bone broth is made with grass-fed, pasture-raised cattle bones (Beef Bone Broth) or, for our delicious Chicken Bone Broth, free-range pasture-raised poultry. The full list of herbs and spices we use to make our bone broths are a carefully guarded family secret that you need to taste to understand the difference.
We also use cutting edge 21st-century food-processing technology to transform the bone broth into powder form for your convenience and for a smooth (not clumpy) finished product so you don’t have to worry about bone broth gelling.
What's your shipping policy?
Once your order ships, you'll receive a shipping confirmation email, which will include a tracking number. Standard shipping is generally 5-7 business days once your order is processed. We cannot guarantee the time frame or shipment delivery date for any shipping method, but we will try our very best to get your order to you in a timely manner.
Free Shipping: applicable to all orders with standard shipping method. US only.
Risk of Loss: All orders are made pursuant to a shipment contract meaning that the risk of loss and title for such orders pass to you upon LonoLifes’ delivery of the order to the shipping center. We encourage you to use the tracking information supplied for your order to track and retrieve items promptly.
What's your refund policy?
We do not accept returns for our food products that have been opened and/or are no longer in their original packaging. We also do not offer refunds based on personal taste. However, we will issue credit or refund for unopened products in their sealed, original packaging as well as any products that are damaged en route to their destination. To seek a credit, please email returns@LonoLife.com or call us at (855)843-8566 with the following information:
Order number, damaged/returned product item description, condition of product upon arrival & the date and time package was received.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Refunds can only be applied to the original payment methods. Your account will be refunded once our warehouse processes your returned order. We do not provide return labels, however, we do refund any shipping fees incurred while placing your original order. For more information visit: Our Refunds Policy.